Store Representative

About the job

Job Summary of Store Representative:

Store Representative are valuable members of the CVS Health team, contributing significantly to the company's vision of revolutionizing healthcare for individuals and communities. By utilizing your skills and knowledge, you have the opportunity to enhance our ability to cater to the diverse healthcare requirements of each individual. Become part of our extensive workforce and collectively make a difference in the lives of countless individuals, addressing their needs one customer interaction at a time.

The role of a Store Representative in a prominent retail environment offers a chance to thrive in a developing, influential position focused on customers, both autonomously and collaboratively, to make a positive difference in people's lives.

Responsibilities of Store Representative:

• Offering personalized customer service involves proactively understanding and meeting the needs of customers, showing empathy and attentiveness in every engagement, and promptly addressing any service-related concerns that may arise
• Adopting a customer-oriented approach by offering a friendly welcome, making eye contact, and assisting in finding other products as required
• Execute cashier responsibilities proficiently by managing cash, checks, and credit card transactions accurately in accordance with company protocols
• Upholding the appearance of the sales area through activities such as replenishing shelves, receiving deliveries, adjusting pricing details, and carrying out inventory duties under the supervision of the store supervisor
• Providing assistance with the commencement and conclusion of store operations, as required
• Ensuring seamless customer service across all departments, such as photography and beauty, by maintaining optimal inventory levels and operational efficiency, and staying informed about the latest services and resources
• Providing support to pharmacy staff as required, which may involve assisting with regular shifts in the pharmacy to enhance opportunities for advancement and professional progress
• Embracing and promoting new CVS offerings and customer loyalty initiatives that align with our mission of aiding individuals in improving their well-being

Qualifications of Store Representative:

• At least 16 years of age
• Remaining upright on the feet, particularly for sustained periods of time
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
• Visual Acuity-Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
• Previous experience in a retail or customer service setting
• High School diploma or equivalent preferred but not required.

Benefits of Store Representative:

• In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
• The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.
• The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.