Part Time Clerk

About the job

Job Summary of Part Time Clerk:

As a Hilton Part Time Clerk, you will interact with guests and support their needs during arrival and departure. Your responsibilities will include greeting visitors, completing check-in and check-out procedures, validating booking information, accepting payments, distributing room keys, and responding to questions about hotel services and nearby destinations.

Responsibilities of Part Time Clerk:

• Team members are in charge of managing phone calls, aiding in reservation bookings, addressing guest concerns or complaints, working with housekeeping and maintenance to track room status, and maintaining a professional and organized front desk and lobby ambiance throughout.
• Ensure a smooth and precise procedure for registering guests and settling their bills.
• Provide information about hotel amenities, policies, local attractions, and transportation.
• Engage with housekeeping and other areas of the hotel to manage room availability and accommodate guest requests appropriately.

Benefits of Part Time Clerk:

• Full-time workers may be entitled to benefits like health, dental, and vision insurance, paid time off, a 401(k) retirement plan with company matching, discounted rates for Hilton employee hotel accommodations, paid holidays, and the chance to advance into supervisory or management roles.
• At times, employers may offer extra compensation for staff working overnight shifts, end-of-year bonuses based on performance, encouragements for upselling room upgrades, and higher pay rates for shifts on holidays.