Dog Daycare Office Supervisor

About the job

Job Overview

As a Dog Daycare Office Supervisor, you’ll keep daily office operations organized and help the daycare team deliver a welcoming, reliable experience for clients and their dogs. You’ll greet customers, answer phones and support staff during drop off and pick up, oversee administrative processes, update vaccination records and new clients into Gingr software. Your impact: Making sure the administrative side is organized and up to date will help staff focus on the dogs throughout the day. Responsive client communication help clients feel informed about their dogs’ care.

Duties

• Manage calendars, multi-line phone systems, filing, and other clerical and administrative tasks.
• Supervise, train, and support team members; coordinate human resources, and team development activities.
• Coordinate vendors and plan events; manage client communication and customer service with professional phone etiquette.
• Prepare and organize records and spreadsheets using Microsoft Office, while handling confidential information carefully.

Requirements

• Office management, office experience, or administrative and clerical experience; supervising or team management experience is preferred.
• Strong organizational, communication, and technical proficiency, including schedule and calendar management and spreadsheet skills.
• Customer service and client communication skills; familiarity with filing, multi-line phone systems, and phone etiquette.
• Event planning, vendor management, human resources, and training and development experience are valued.

Pay: $18.00 - $22.00 per hour

Expected hours: 15.0 – 25.0 per week

Benefits:

• 401(k)
• Flexible schedule

Work Location: In person